CUSTOM CREATIONS FLORIDA
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Terms, Conditions & Privacy Policy

Last Updated: July 2026

Welcome to CUSTOM CREATIONS FLORIDA (the "Suite"). By accessing our website, tools, and applications, you agree to be bound by the following Terms and Conditions and our Privacy Policy. Please read them carefully.

1. Acceptance of Terms

By registering an account and using our AI-powered vectorization, mockup generation, DTF optimization, and DST digitizing services, you accept these Terms of Service in full. If you disagree with any part of these terms, you must not use our website or applications.

2. Use of the Suite and Apps

Our Suite is designed for print professionals, embroiderers, and designers. You agree to use our tools exclusively for lawful purposes. You retain all ownership rights to the original images you upload to our platform. However, you are strictly responsible for ensuring that you hold the copyrights or necessary licenses for any material you process through our tools.

3. Third-Party Payment Processing (Stripe)

To provide a secure and robust payment experience, all transactions, subscriptions, and credit purchases are processed by a third-party gateway, Stripe, Inc. By making a purchase on our platform:

  • You acknowledge that CUSTOM CREATIONS FLORIDA does not process, intercept, or store your credit card information, bank details, or sensitive financial data on our servers.
  • You agree to Stripe's Terms of Service and Privacy Policy.
  • Limitation of Liability: CUSTOM CREATIONS FLORIDA is completely exempt from any liability related to unauthorized charges, payment gateway downtime, transaction errors, or data breaches occurring on Stripe's infrastructure. Any billing disputes strictly related to credit card processing must be handled directly with your financial institution or Stripe.

4. Credit System and Refunds

Our pay-as-you-go system operates on non-transferable digital credits. Due to the computational costs of AI generation and processing, all credit purchases are final and non-refundable unless expressly required by law. In the event of a system failure where a service deducts credits but fails to deliver the expected digital file, please contact our support team for a credit reimbursement.

5. Privacy Policy & Data Collection

Your privacy is important to us. This section outlines how we handle your data:

  • Information we collect: We collect basic account information (Name, Email, securely hashed passwords) necessary for authentication and account management.
  • Usage Data: We monitor API usage and interaction within the workspace solely to deduct the appropriate credits and provide you with a history of your jobs.
  • File Retention: Uploaded images and generated files are stored temporarily on our servers for the duration of the processing and delivery. We reserve the right to purge processed files periodically to maintain server health. We do not sell your designs or use them to train public AI models without your consent.
  • Cookies: We use essential cookies (like JWT tokens) to keep you logged in securely.

6. Intellectual Property & Trademarks

All content included on this site and within the applications, such as text, graphics, logos, button icons, images, digital downloads, and software, is the property of CUSTOM CREATIONS FLORIDA or its content suppliers and protected by international copyright laws. You may not extract or re-utilize parts of the contents without our express written consent.

7. Indemnification & Limitation of Liability

You agree to indemnify, defend and hold harmless CUSTOM CREATIONS FLORIDA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In no case shall CUSTOM CREATIONS FLORIDA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

8. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

10. Service Availability & Modifications

We strive for 99.9% uptime, but we do not guarantee that our applications will be available at all times. We reserve the right to modify, suspend, or discontinue any feature, service, or pricing tier at any time without prior notice.

11. Contact Information

If you have any questions or concerns regarding these Terms or your Privacy, please reach out to our support team.

Contact Form: https://shop.customcreationsfl.com/contact-us

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